Quality Control Standards & Best Practices

Being a certified HBA member means holding your organization to a standard that meets excellence to best support your community. This page houses our Membership Manual and Agreement, Quality Standards Checklist, and your Certification badge. All here whenever you need them.

HBA Member Manual & MOU

Here are the expectations, guidelines, and mutual commitments that define your relationship with the Hygiene Bank Association. If you ever have questions about what membership includes or what's expected of your organization, this is your reference point. Review it annually or any time something comes up.

HBA Quality Standards Checklist

This checklist walks you through all HBA certification standards: the required benchmarks you must meet to maintain membership, plus best practice recommendations to help your program grow. Use it to check in on your organization, identify any gaps, and share with your team.

 

Your HBA Member Badge

You've reviewed the MOU & standards and you know what your certification represents. Now show it off!

Your 2026 HBA Member Badge is available for download — use it on your website, social media, email signature, grant applications, and printed materials to let your community know you're part of a network that holds itself to a higher standard for hygiene access.

When someone sees this badge, they know what it means. [Download Your 2026 Member Badge]